
Section 7 Diagnostics
7-3
Symptom Possible Cause Corrective Action
Compressor does not
operate
Wiring problem Check for and correct any
incorrect wiring and loose or
open connections
NOTE: Eliminate all
possible causes under
Start relay is defective Check the start relay, replace if
necessary
“Unit Does Not Run” on
page 7-1 before
Start capacitor is defective Check the start capacitor,
replace if necessary
diagnosing the
compressor.
Compressor is defective Check the compressor, replace
if necessary
Overload open
• Condenser is dirty
• Refrigerant was overcharged
• High side refrigerant line or
component is plugged
• Condenser fan motor is not
running
• Voltage is too low
• Clean the condenser
• Evacuate and recharge
• Repair the line or change
the drier, evacuate and
recharge
• Check the motor
electrically, replace if
defective
• Correct the electrical
service so it is within +/-10%
of nameplate rating at start-
up
Condensation on
cabinet and/or floor
Glass door is sweating Reduce the relative humidity in
the installation location; see
chart on page 8-12
Mullion heater problem
• Switch is de-energized
• Heater is defective
• Energize the switch
• Check the heater, replace if
defective
Trap is outside of the condensate
drain pan
Move the trap inside the drain
pan area
Gasket on door or head section is
not sealing properly
Repair or replace gasket as
necessary
Condensate vaporizer is
de-energized
Check the vaporizer
Door(s) difficult to open No vacuum relief valve installed Install vacuum relief valve
Vacuum relief valve is not
functioning
Check the component, replace
if defective
Incorrect or defective casters Test caster locks, no more than
two may swivel; contact the
factory for further assistance
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